Last Updated: 12 October 2026
Welcome to LUMIKID! These Terms & Conditions govern your use of our website and purchases made through our online store. By accessing our website or placing an order, you agree to these Terms & Conditions.
In these terms, “LUMIKID”, “we”, “us” and “our” refer to the business operating the LUMIKID brand. “You” and “your” refer to visitors and customers using our website.
LUMIKID is an Indian unisex streetwear brand offering contemporary clothing for children and teenagers aged 7–16 years. Our collections focus on oversized fits, modern designs, comfort and individual expression.
We sell our products through our official website and authorised e-commerce marketplaces.
By using our website, you agree to:
If you are under 18 years of age, you should use our website and make purchases with the involvement and permission of a parent or legal guardian.
We reserve the right to investigate suspected misuse and take appropriate action in accordance with applicable law.
We make reasonable efforts to display our products, colours, designs, sizes and descriptions accurately.
However, actual colours may vary slightly depending on screen settings, lighting and photography. Minor variations in fabric texture, washing effects, colour and finish may also occur.
All products are subject to availability. We reserve the right to update product descriptions, modify listings or discontinue products when necessary.
If a product becomes unavailable after an order has been placed, we will inform the customer and arrange any applicable cancellation and refund in accordance with applicable law.
All prices displayed on our website are in Indian Rupees (INR), unless otherwise stated.
Applicable taxes will be handled in accordance with the tax information and pricing displayed at checkout.
Shipping charges, where applicable, will be displayed before the customer completes the purchase.
We make reasonable efforts to ensure that all prices are accurate. If a pricing error occurs, we will contact the customer and explain the available options, including cancellation and any applicable refund.
We reserve the right to change product prices at any time. Price changes will not automatically affect orders already confirmed, except where correction or cancellation is permitted by applicable law.
When you place an order, you are submitting a request to purchase the selected products.
An order confirmation will be sent using the contact details provided during checkout, subject to successful processing by our systems.
We reserve the right to investigate or cancel an order where there are legitimate reasons, including:
If an order is cancelled after payment has been collected, any refund due will be processed in accordance with applicable law.
Available payment methods will be displayed at checkout. Depending on availability, these may include:
Not all payment methods may be available for every order.
Online payments are processed through the relevant payment service provider. Customers should never share their UPI PIN, card PIN or banking passwords with anyone claiming to represent LUMIKID.
Cash on Delivery orders may be subject to verification before dispatch.
We aim to dispatch and deliver orders within the estimated timelines displayed on our website or communicated after purchase.
Delivery timelines may be affected by courier delays, weather conditions, public holidays, incorrect delivery information or other circumstances beyond our reasonable control.
Customers are responsible for providing an accurate delivery address, email address and contact number.
Tracking information will be provided where available through our shipping partners.
If your order is delayed, marked as delivered but not received, or appears to be missing, please contact our customer-support team through the contact details published on our website.
Nothing in these Terms limits any rights available to customers under applicable law.
Customers who wish to cancel an order should contact us as soon as possible through our published customer-support channel.
Cancellation may not be possible once an order has been processed, packed or handed over to the shipping partner, subject to applicable law.
If an order is cancelled and payment has already been collected, any refund due will be processed through the applicable refund procedure.
Our return, exchange and refund procedures are explained in our separate Returns & Refunds Policy.
Customers should review that policy before placing an order.
Products reported as damaged, defective, incorrect or materially different from their description should be reported promptly through our customer-support channel.
Please provide your order details and photographs where appropriate so that we can assess the issue.
Eligible requests will be handled in accordance with our published policies and applicable law.
Nothing in our policies is intended to exclude or restrict consumer rights that cannot legally be excluded or restricted.
Customers should follow the washing, drying and care instructions provided on the garment label or accompanying product information.
Improper washing, misuse or unauthorised alterations may affect the condition of a product and its eligibility for voluntary exchanges or other remedies, subject to applicable law.
The LUMIKID brand name, logos, original graphics, product photographs, website design, written content and other original materials are owned by or used with permission by the relevant rights holder.
You may not copy, reproduce, distribute, modify or commercially use these materials without prior written permission, except where permitted by law.
Purchasing a LUMIKID product does not transfer ownership of the brand’s intellectual property to the customer.
Our website may use third-party services, including payment gateways, shipping providers and technical service providers.
These services may be subject to their own terms and privacy policies.
We are not responsible for independent third-party websites or services beyond our control. This provision does not exclude any responsibilities imposed on us by applicable law.
We aim to maintain the availability and proper functioning of our website. However, uninterrupted access cannot be guaranteed.
Temporary interruptions may occur because of maintenance, technical issues, security incidents or other operational circumstances.
We reserve the right to update, maintain or modify website features when necessary.
To the extent permitted by applicable law, LUMIKID will not be liable for indirect losses arising from circumstances beyond our reasonable control.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including applicable consumer rights and remedies.
We may collect and process customer information to manage accounts, process orders, arrange deliveries, provide customer support, improve our website and meet legal obligations.
Our collection and use of personal information are explained in our separate Privacy Policy.
Please review the Privacy Policy to understand how your information is handled.
We may update these Terms & Conditions to reflect changes in our business practices, website features or legal obligations.
The latest version will be published on this page with an updated revision date.
Changes will apply as permitted by applicable law and will not remove rights that customers have already acquired under applicable law.
These Terms & Conditions are governed by the laws of India.
Any disputes will be subject to the jurisdiction of the appropriate courts and dispute-resolution authorities in accordance with applicable law.
Nothing in this section restricts a customer’s right to approach a competent consumer commission or other authority where legally entitled to do so.
If you have any questions regarding these Terms & Conditions, our products or your order, please contact us using the details below.
Brand Name: LUMIKID
Business Entity: LUMIVERSE VENTURES LLP
Email: contactlumikid@gmail.com
Country: India
